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Parties actively oppose and lack trust in one another, requiring a third party to intervene for a positive outcome.

Third parties who are trained in formal conflict resolution processes can facilitate communication and problem-solving among involved parties when there is an active conflict.

Types of Interventions:

  • IEP Facilitation
  • Mediation Models
  • Ombudsperson

DC Resources:

  • Advocates for Justice and Education (AJE)
  • Office of the State Superintendent of Education, Office of Dispute Resolution
  • DCPS Early Dispute Resolution Team
  • Ombudsman for Public Education
  • Office of the Student Advocate
  • SchoolTalk (provides training)